Mystery: Hideout Hoodie

• Fits in a standard-size washing machine
• 93% polyester, 7% spandex
• OEKO-TEX® Certified
• Machine wash cold
• Tumble dry low
• Do not bleach

Short answer: really, really good.

Longer answer: our products are designed to be ridiculously comfortable, thoughtfully made, and built to last — not just look good in photos. With 25,000+ five-star reviews, customers consistently say it's better than they expected… and often end up ordering a second one.

And if for some reason you don't agree? You've got 100 nights to decide. No pressure, no fine print.

We offer free standard shipping on orders $150+ and free exchanges and returns within the continental U.S., plus a 100-night, no-questions-asked guarantee — because comfort shouldn't be a gamble.

Once your return arrives at our processing facility in Springfield, MO, refunds are typically processed within 5–10 business days, as long as items are returned clean and undamaged (no pet hair, stains, or signs of heavy use). When possible, please use the original packaging.

You can exchange an item up to two times. Items returned in questionable condition may be subject to a restocking fee.

Final Sale items are not eligible for returns or exchanges.

We like to reward cozy loyalty. You'll earn 15% of your order total back in store credit every time you shop.

Redeeming is easy:

1. Log in to your account
   
2. Add your favorites to cart
   
3. At checkout, select “Apply store credit” in the payment options
   

Your credit never expires — so feel free to save it for your next cozy upgrade.

Orders are typically processed within 1 business day and ship from our warehouse shortly after.

Delivery times depend on your location and selected shipping method, but most customers receive their order within 2–7 business days once it ships. You'll get tracking info as soon as it's on the way, so you can follow the cozy in real time.